Unit Trusts

<p>I have a FNB Unit Trust ac numbered ********** 2. The last time I received any communication from FNB regarding this investment was a summary/ IT3(b) as at 28.02.2014. Nothing since then, despite the fact that neither my postal or email addresses have changed in the interim.</p> <p>On 05.07.17 I emailed FNB, asking for details of the investment and on 06.07 I received the usual electronic confirmation. On 10.07 I wrote to FNB again as I received nothing further and Danisle Adriaanse (TBN) rep**** with profuse apologies, promising that FNB would reply within 24 hours. On 13.07 I wrote again - this time to Danisle but she has not bothered to reply. In desperation, I went into FNB Kolonnade and asked them for details of the investment but they told me they were unable to assist, telling me I should 'phone a certain number, not withstanding the fact that I mentioned to them that I have severe hearing problems and am unable to converse comfortably over a 'phone. I am at a loss as to where I can turn in order to obtain statements of the unit trust investment. L A Bassingthwaighte (Miss)</p>