1 reviews | Active since Mar 2009
Uninformed consultants
<p>I called the share investing department regarding the tranfer of a TFSA, but the agent didn't know that I was talking about regulation 9 iro tax free investment that was supposed to come into effect 1 March 2017. I had to go find out for myself that this has recently been postponed to 2018.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
***
Tel number: *** (option one)