#unimpressed
Opened an account at your Sunninghill branch on tuesday. I see your consultant captured incorrect fica details and has not given me online banking username and password details. I tried to register on your website, but it doesnt seem to be working. Please assist with resolution asap. Iv even logged a complain ********** Im a brand new customer and already im #unimpressed
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***