MS
Markus S
1 reviews | Active since May 2013
20 Oct 2015, 16:18
Unilateral Closure of Account and Non-Communicate
I had a Business Account for my Family Trust. The investments in this trust are based on long-term share investments and activity in the bank account are only once a year when accountants are paid. FNB unilaterally went ahead and closed the account on the basis of \inactivity"without enquiring with me about the status of the account. Also"
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FNB (First National Bank)'s replyOfficial
20 Oct 2015, 16:28Hello stoltzmr,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 791434.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 791434.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply20 Oct 2015, 16:28
Official
Hello stoltzmr,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 791434.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 791434.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)