Unhelpful/Rude

Item: FNB (First National Bank)
Rating: 2
Author: jenny F

I have called this number *** a couple of times today and eventually spoke to Romancia Moler, who was just as unhelpful as everyone else i spoke to!!! <br> <br> I have a simple query and I keep getting asked about E Bucks!!. I am not calling about E Bucks!.<br> <br> I would appreciate it if someone could assist me!!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

27 Jan 2016, 16:35

Hello Neggie,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 856511 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply27 Jan 2016, 16:35

Official