Unhelpful FNB

It’s been 1 week and a half and my business account is still frozen, I have tried to report this matter everywhere but still I have not received any help from FNB. The client who had reported the account reached out to me and sorted everything out, other clients are now beginning to feel unsure about my business, the clients are beginning to question my business because of these holds that FNB put on my account. I cannot even refund them or give them their products.