UNHELPFUL / ENTITLED AND SIMPLY INCOMPETENE ON A NEW SCALE

I needed to pick my car up today at the workshop and accidentally transferred the funds from my Simply Save Account to my Flexi Fixed Deposit instead of my current account. After realizing the mistake I immediately called the Customer Service no. The level of incompetence and lack of interest is next level. Almost an half and hour, being transferred from pillar to post I was told that that basically my bad luck and it is what it is. The transaction cannot be reversed, I cannot be assisted and I can apply for a withdrawal that will only be available on Monday. So no car for me this weekend because of a finger error because of FNB's entitled attitude towards my own money

I will now get the automatic response to this post, and if I am lucky a call of an FNB employee stating with the generic "we are sorry for the inconvenience caused" line and nothing more.

Why I am still banking with FNB is beyond my own comprehension