BT
Byron T
1 reviews | Active since Dec 2019
17 Dec 2019, 12:20
Unhelpful App Banker
I contacted a banker via the app to assist me with over 30 transactions of R8.50 being deducted from my account since the beginning of November. I am not sure as to where this transaction stems from. The banker could not assist or stop the continuous deduction from my account. I was told to instead report it to the ***** department as she could not assist.
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Dec 2019, 14:39Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Dec 2019, 14:39
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***