RS
Rudolf S
1 reviews | Active since Jul 2009
21 Nov 2018, 09:13
Unhelpful and Insult as a Private Client
Good Day,
Don't understand how your own Bank which you have a relationship with for over 20years is willing to only give you a 80% Home Loan and a Bank where you have never been gives you a full loan with exact same criteria.
Definitely will reconsider my Banking for the future.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
21 Nov 2018, 09:56Good Day Rudolf
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply21 Nov 2018, 09:56
Official
Good Day Rudolf
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
RS
Rudolf S's updateReviewer Update
27 Nov 2018, 13:42Good Day,
Still waiting for my feedback.
What a shame that when they call they do not even know my e-mail address and still making excuses as to why they could not assist.
Luckily you have Banks like Standard Bank who is willing to assist.
Thankfully as a client we now have choices.
RS
Rudolf S's update27 Nov 2018, 13:42
Reviewer Update
Good Day,
Still waiting for my feedback.
What a shame that when they call they do not even know my e-mail address and still making excuses as to why they could not assist.
Luckily you have Banks like Standard Bank who is willing to assist.
Thankfully as a client we now have choices.