Unhelpful and disappointing service

I tried contacting FNB directly. They don't care to respond. So here is my problem: Here are a list of times that I have contacted FNB and complained, including to the ***** department. I am ignored and dismissed. No one takes my complaints seriously because after all, I am only a 68 year old pensioner so why should you bother about me when you have many important businesses and professional people, all younger than me. I also am a professional and entrusted my entire life to FNB from the time I was a teenager. Which makes that about 50 years with you!!! I was with you even before you were renamed FNB. I also insisted that all 4 of my children be FNB clients as we opened accounts for them when they were very little. They are all professionals now, all with FNB and are doctors and specialists. It is an utter shame to FNB that you treat a loyal client so disdainfully. Not that it matters to you because you have no heart and no conscience.

DEBIT CARD : 2025 26 April BYC debit R50.60 24 June BYC debit R50.00 27 September BYC debit R50.00 O4 October BYC debit R50.00 27 October Mr D Food R273.66

CREDIT CARD : 2025

04 March Google One (London) R529.99 26 June Uber (Cape Town) R371.00 28 August One Day Only R927,00 20 October Shein R3726 20 October Shein R3726 20 October Uber (CT) R11.20 20 October Uber (CT) R70.00 20 October Uber (CT) R73.00 20 October Uber Eats (Johannesburg) R193.48 22 October Cash Adv R600.00 26 October Mr D Food (CT) R272.00 26 October Mr D Food (CT) R294.89 29 October Mr D Food (CT) R353.59 30 October Mr D Food (CT) R236.48 21 November Mr D Food (CT) R244.35 This is NOT the end of the list. I have not yet checked my December and January Statements