EC
Elijah C
1 reviews | Active since Jun 2020
09 Jun 2020, 11:43
Unhelpful and can't do the simple things
Absolutely bad customer service
Limited function on the app tried calling to fix it still nothing
Then today I call again the agents sound unhelpful so monotone like why are we calling all I wanted is 3 months bank statements for my 2 accounts I can do this on their "award winning app" then I get transferred to 2 agents when I get through to someone they drop the call and this is not the first time the call has dropped
They rude and unhelpful to even get something as simple as bank statements?
Wow really bad
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Elijah C's updateReviewer Update
12 Jun 2020, 16:46Still waiting for your "resolution" no contact
How do I escalate my complaint to the ombudsman?
How do I escalate my complaint to the ombudsman?
EC
Elijah C's update12 Jun 2020, 16:46
Reviewer Update
Still waiting for your "resolution" no contact
How do I escalate my complaint to the ombudsman?
How do I escalate my complaint to the ombudsman?
