LB
Leonard B
1 reviews | Active since Dec 2021
22 Dec 2021, 16:43
Unhelpful
FNB is ***********, have no idea what customer service is and have no urgency. I have been contacting FNB for the last month to no avail, they hardly ever answer and if they do they never get back to you. I have been begging for a settlement quote on my Vodacom and Discovery Credit card and I am still waiting. I have requested statements on these accounts for the last 4 months and I am still waiting. It is rather disappointing to see a once great institution now becoming a useless bank
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Replies (1)LB
Leonard B's updateReviewer Update
23 Dec 2021, 14:57And so it comes as no surprise that FNB disappoints again, U have received a settlement quote for my discovery credit card but no statement and not settlement letter or statement for the Vodacom card, I suggest that you seriously look into your *********** staff or you will continue to received bad rating, but then again that is if you care which you obviously don't
LB
Leonard B's update23 Dec 2021, 14:57
Reviewer Update
And so it comes as no surprise that FNB disappoints again, U have received a settlement quote for my discovery credit card but no statement and not settlement letter or statement for the Vodacom card, I suggest that you seriously look into your *********** staff or you will continue to received bad rating, but then again that is if you care which you obviously don't