UNHELPFUL

<p>I have a crisis on my hands and I'm hoping someone will be able to assist me.</p> <p> </p> <p>I made an incorrect payment of R9,807.00 on 30 January 2017 to the wrong account .</p> <p> </p> <p>The above amount was supposed to go to an Absa account, and not into my FNB credit card.</p> <p> </p> <p>The beneficiary name (Absa beneficiary) on my internet banking do not correspond with the account (FNB account).</p> <p> </p> <p>IThis was an error on my part, however, I have requested Capitec to recall it, so that i can transfer the funds to the correct Absa Account.</p> <p> </p> <p>Capitec responded via sms text stating that "the Recall was unsuccessful due to NO AUTH TO DEBIT" and I should contact FNB.</p> <p> </p> <p>I’ve been to Woodmead FNB branch and no one was able to assist me?</p> <p> </p> <p>I’ve called the FNB card collections and they are not able to assist me either as my card has been handed over to legal?</p> <p> </p> <p>I am pleading with FNB to please respond to my query for assistance.</p> <p> </p> <p>Your response is much appreciated!</p>