1 reviews | Active since Jul 2018
Unhelpful
FNB call centre service is absolutely terrible. I was kept on hold forever and when I finally got through to someone they want to transfer the call which gets cut of when transferred . I called to request for a settlement letter for my personal loan account and a paid up letter for revolving loan. To get this I have to speak to different departments which I haven't gone through since I've trying to from the beginning of this month. I am frustrated I need this ASAP
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)