1 reviews | Active since Nov 2017
UNHELPFUL
So i called fnb to ask for help with a error i did when i transferred money from my fnb to a capitec account and then it turned out the capitec account had a digit missing but somehow the payment went through. NO ONE AT FNB CAN TELL ME HOW AND IF I WILL GET MY MONEY BACK. AS FAR AS I KNOW THERE IS NO SOUTH AFRICAN BANK WITH 9 DIGITS SO WHERE THE HELL DID FNB DO WITH MY MONEY
Hello Makgauta-morebane ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Makgauta-morebane ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)