kR
keasan R
1 reviews | Active since Mar 2015
25 Mar 2015, 08:54
unhelpful
i called in because i need to do an eft but i misplaced my card and my acc is blocked anyway the lady in the online department said i need to speak to inquires so she put me through where brad did not pay any att to what i was saying then he said he can order a new card that will take 5 working days so i cant use my money until then <br> so he told me to hold i held the line for about 25min when it went died he ****** cut the call <br> <br> i want nothing to do with fnb anymore and i'm gonna tell everyone in my family because they switched because<br> i told them how good it was but its a waste of time
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
25 Mar 2015, 09:36Hello mo5786,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to Customer Contact who will contact you and provide feedback.
Your complaint reference is 654095 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to Customer Contact who will contact you and provide feedback.
Your complaint reference is 654095 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply25 Mar 2015, 09:36
Official
Hello mo5786,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to Customer Contact who will contact you and provide feedback.
Your complaint reference is 654095 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to Customer Contact who will contact you and provide feedback.
Your complaint reference is 654095 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
