1 reviews | Active since Nov 2017
Unhappy with service
There is a system in olace to reverse debit orders of over R200 that you phone the call centre. If you are lucky you get through to beadded to a call waiting list. I have been holding on for almost an hour inside the bank with no success. They just tell me to come back.later. It is pathetic. Im changing banks.
Good Day Deon Conradie,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Deon Conradie,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***