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Naresh R

1 reviews | Active since Mar 2014

06 Jun 2018, 10:04

Unhappy with high charges and no Ebucks

Unhappiness with Service.After 2 years of business transacting,I find I have zero ebucks accumulated.I linked this up when I opened the account 2 years ago. The bank charges are very high and double what I agreed to. Lastly the service in non existent in Pretoria region when I requested help almost 10 months ago. I was sold on the idea of using the accounting software with my account but this is just pie in the sky. Anyway it time to cut my losses and move on to another bank who will not be ripping me off. Unhappy FNB Business customer ********** 231

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2018, 10:52
Official

Good Day Naresh,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to business banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

NR
Naresh R's update31 Oct 2018, 09:23
Reviewer Update
I had phone calls but still lost out in the end.More than R80k spent and not a single ebuck although I signed up for it and was told every transaction attracts ebucks. All these are lies as far as I am concerned and I am now looking for alternate bank. Time to cut my losses and move on. All the the yada yada talking but they not sorting the ebucks accruals. Please don't call me...juct give me my ebucks as promised.I am sure somebody in the ivory tower can do something...Very unhappy customer.