aK
atila K
1 reviews | Active since Jul 2018
07 Nov 2018, 19:04
Unhappy with FNB
approximately 2 weeks ago i swiped my card at certain places and only NOW FNB has deducted the money, they have left me in the minus so far this month, when i swiped my card the money was in my account and it went through as payment on the machines. How is it that almost 2 weeks later i am been penalized for payments i did make? I have had this BUSINESS account with FNB since 2011........... Very unhappy at the moment.
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FNB (First National Bank)'s replyOfficial
08 Nov 2018, 08:08Good Day Atila
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply08 Nov 2018, 08:08
Official
Good Day Atila
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***