1 reviews | Active since Dec 2012
Unhappy with absolutely nonresponse
<p>I have been trying for months to down grade my account to R199pm, I do not understand why I am paying R365pm.</p> <p>I have emails asking my premier banker to assist without avail. </p> <p>I Will simply cancel my account with FNB if this is not fixed by this week. I also want the difference between the two accounts paid back to me since I have asked for this more than 6 months ago. </p>
Good day Ms. vanheerdenA
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. vanheerdenA
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***