CB
Chareen B
1 reviews | Active since Jul 2019
25 Jul 2019, 15:14
Unhappy New Client!!!
I got my new cars, and all I want to do is activate it and start using my account. It has been a week and a half of phoning and getting transferred between departments. I really hope all my future banking I do not get the same service or I am staying with Nedban****!! You need to train your call centre people. I myself work in a call centre and they are extremely unhelpful. No one is interested to help me, they just keep n transferring me and not telling me what the issue is???
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Replies (2)CB
Chareen B's updateReviewer Update
25 Jul 2019, 15:15Card not cars :-) sorry about that
CB
Chareen B's update25 Jul 2019, 15:15
Reviewer Update
Card not cars :-) sorry about that
FNB (First National Bank)'s replyOfficial
26 Jul 2019, 10:45Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply26 Jul 2019, 10:45
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***