SW
Saffrin W
1 reviews | Active since Aug 2016
28 May 2025, 16:35
Unhappy, frustrated customer
I have been requesting a refund of the extra payments that FNB received after I settled my personal loans in February 2025. I have been sending emails since March 2025 with no joy.
Helpful (0)
Replies (1)0
Replies (1)SW
Saffrin W's updateReviewer Update
28 May 2025, 16:46Abdullah Vachiat is the staff member that should be attending to this matter, however, he/she chooses to ignore all communication. This is not the way to handle a customer's query. At least have the decency and response.
SW
Saffrin W's update28 May 2025, 16:46
Reviewer Update
Abdullah Vachiat is the staff member that should be attending to this matter, however, he/she chooses to ignore all communication. This is not the way to handle a customer's query. At least have the decency and response.