AJ
Ajay J
1 reviews | Active since May 2017
21 Dec 2018, 15:14
Unhappy FNB Customer
Taking my money without my consent. I am currently under debt review and have been paying consistently towards my situation. I was not aware that my FNB CC was not been paid for or it is being paid to the incorrect account. This morning an amount or R8787.87 was deducted off my business account for my FNB CC and legal issues. Why didn't I receive a phone call from FNB as to why I am not making payments to the CC, I would have then queried the issue with the debt review company.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
21 Dec 2018, 16:53Good Day Mr Jaram,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply21 Dec 2018, 16:53
Official
Good Day Mr Jaram,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***