PK
Prince K
1 reviews | Active since Nov 2018
05 Nov 2018, 09:45
Unhappy FNB client.
I'm very much saddened by FNB a bank that I thought I could trust as the "first national bank". FNB just closed my account without even consulting with me because of just 1 person who supposedly complained. How do you close a person's account based on 1 persons view whereas +50 people are happy.
Please assist with this ridiculous act ASAP or else I'm taking this matter further.
From an unhappy client.
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
05 Nov 2018, 14:24Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience cause
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience cause
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply05 Nov 2018, 14:24
Official
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience cause
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience cause
***
Regards,
Client Experience Team
Tel number: ***