UNHAPPY FNB CLIENT
<p>I started by applying for a credit and cheque account with FNB. Sent all the necessary docs and everything was approved. 4 days later only the credit card was delivered. I then phoned and spoke to 4 different consultants. Then sent all the paperwork again. After that my proof of residence was not "correct" , bit the consultant was looking at the wrong documents. Thereafter, they asked for confirmation letters, which I have already sent on the 14th of September. Now this morning, the 3rd consultant, is unhappy with all the paperwork. </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
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Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)