Unhappy FNB client

<p>Good day,</p> <p> </p> <p>I've been a loyal FNB client for a few years now. I recently app**** for a personal loan of R**** amount. The best interest rate that was given to me as 28% fixed. I do understand that applying for personal loans usually you do not get the best interest rate. But then i also app**** for the same loan amount at Standard Bank and they offered me an interest rate of 20.5% fixed. I immediatly phoned FNB back and told them about this, but they refused to match or beat the 20.5% rate from Standard Bank. So how can another bank, which i do not have any accounts with, give me a beter rate than my own bank? So FNB, you slogan "How can we help you", does not make any sense to me.</p> <p> </p> <p>Regards</p> <p>Werner</p>