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Nhlanhla N
1 reviews | Active since Jan 2018
22 Nov 2019, 13:20
Unhappy
Good day ,I had a credit card with fnb went on debt review in 2016 but they handed me over to their Attorneys. Then In December 2018 i started paying the account directly to my fnb credit card it started from 5000 i managed to bring it down to 1500 in March 2019 then suddenly in April i got a call from their Attorneys stating i owe 5000 and they only received 200 from .i informed them that i was paying directly to my credit card until the balance was 00.00 now on the 22-11-2019 they say i owe 6000.tried calling their Attorneys but no answer I informed them that I was not well and even now I'm in hospital. But willing to pay that 1200 which I don't understand why.
Helpful (0)
Replies (2)0
Replies (2)FNB (First National Bank)'s replyOfficial
22 Nov 2019, 15:17Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply22 Nov 2019, 15:17
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
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***
NN
Nhlanhla N's updateReviewer Update
19 Feb 2020, 03:58Mr N Nkumane, Due to Non-payment we are in the process of Litigation on your FNB GOLD account and have confirmed your work/home address for legal notice to be served, contact us today to pend legal action. Jeandre on *** or *** whatsapp:*** Online portal: https://gla.swordfish.co.za/debtors quote CAL28671. This again thought it was resolved after fnb called me to let me know that they see all my payments and my account is closed on their system
NN
Nhlanhla N's update19 Feb 2020, 03:58
Reviewer Update
Mr N Nkumane, Due to Non-payment we are in the process of Litigation on your FNB GOLD account and have confirmed your work/home address for legal notice to be served, contact us today to pend legal action. Jeandre on *** or *** whatsapp:*** Online portal: https://gla.swordfish.co.za/debtors quote CAL28671. This again thought it was resolved after fnb called me to let me know that they see all my payments and my account is closed on their system
