1 reviews | Active since Sept 2018
Unhappy customer
Worst service ever. I was incorrectly debited on the 1st now I have to wait 10 additional days. Thuto Masilo sales team leader very arrogant instead of resolving my quey she is defensive. Again paid of credit card requested that they close it off even today. So much for private banker benefits. Better take my account where there is service.
Good Day Dimakatso Mahlakwana ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Dimakatso Mahlakwana ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***