MH
Monica H

1 reviews | Active since Feb 2018

06 Mar 2018, 10:18

Unhappy customer

I rated you guys 1 because I needed to proceed with my review, you guys deserve a -100

I logged a credit bureau matter and same still reflects as open and active. Even the FNB hellopeter team is not helpful so I suppose the matters need to be dealt by the CEO and shareholders.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2018, 10:57
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

Please note the Hello Peter team does not investigate and resolve complaints, this has to be done Business unit concerned, in your case FNB Temp Loans.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)