Unhappy customer.

As a customer of FNB I'm very disappointed at this bank very much disappointed. First National Bank is the worst bank with bank charges as far as i know yet we still choose their banking products and they don't value us.

I'm not happy with First National Bank, my accounts are blocked due to a fact that someone called to report my account because of payment i received not ******* or otherwise but worked for it online, then FNB blocked my account. How i noticed that my account has been locked is when i wanted to buy airtime and to pay bills while performing the transaction it said error what what contact customer. I then called customer service who failed to assist instead she gave me an email address of one of the colleagues for me send an email to that person.

I mean why is my account locked without being phoned and notified, but told to send email to that person (Colleague) whom a customer service referred me to. Seriously this bank behavior is bad towards customers. Im a father of a college boy whom I personally must take care of his college fees and transport fares buying of books etc yet my account is locked whereby I'm unable to perform transactions and i have available funds there are balances in my account. Is unfair and rude to me. FNB totally failed me and im very disappointed very disgusted by FNB on how they handle a problem or conclude to a decision of locking my account is unprofessional.

Please help unlock my account 😔