NG
Noloyiso G
1 reviews | Active since Feb 2016
03 Mar 2016, 08:58
Unhappy customer
I have spent R40 airtime this morning alone trying to get service from the contact centre in order to unsubscribe from cellphone banking. I cannot express enough how much of an inconvenience that is and this is not the first time Fnb has fallen short. I think it is high time I visited another bank.
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
03 Mar 2016, 10:41Hello n55247,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881614.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881614.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Mar 2016, 10:41
Official
Hello n55247,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881614.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881614.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)