TM
Tebogo M
1 reviews | Active since Jun 2018
26 Jan 2025, 07:54
UNHAPPY CLIENT
I changed jobs and the new payment date is the last day of the month. On the 7th of January I am informed all my debit order which FNB is one of them. I spoke to Ayanda at the FNB connect which she confirmed that the debit order date has changed, now the payment has gone through and there is nothing in my account, I am going to be charged R113 for a retired debit order for something that I have already informed. People have been complaining about how poor the service is at FNB, I am see that and considering to move my account as this is not the first time
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Tebogo M's updateReviewer Update
28 Jan 2025, 17:08It’s funny how you went and deleted the conversation
The only conversation I am seeing now is from the 8th anything prior to that it’s deleted.
You know what it’s okay
I banked with FBN all my life, I think now it’s time to move my services to the bank that will care and take accountability. What I don’t understand is that why is the debit order moved when I didn’t request it?
If I was told that you can’t move it for January I would understand, unlike confirming that is moved but not explaining that it will not be for the current month. I was now forced to withdraw from 32 days notice just to pay something I asked for it to be paid at the end of the month
I think it’s time for me to move
Nathan Fortuin called me and claimed that the conversation of the 7th is not on their system when he knows exactly that they deleted it, why am I getting a continuous conversation from the 8th from Ayanda????
TM
Tebogo M's update28 Jan 2025, 17:08
Reviewer Update
It’s funny how you went and deleted the conversation
The only conversation I am seeing now is from the 8th anything prior to that it’s deleted.
You know what it’s okay
I banked with FBN all my life, I think now it’s time to move my services to the bank that will care and take accountability. What I don’t understand is that why is the debit order moved when I didn’t request it?
If I was told that you can’t move it for January I would understand, unlike confirming that is moved but not explaining that it will not be for the current month. I was now forced to withdraw from 32 days notice just to pay something I asked for it to be paid at the end of the month
I think it’s time for me to move
Nathan Fortuin called me and claimed that the conversation of the 7th is not on their system when he knows exactly that they deleted it, why am I getting a continuous conversation from the 8th from Ayanda????