Unhappy client

Last month outsurance did a quote which they could not beat my current insurance and paid 500 into my account I could not get the full 500 because fnb took a fee what if it's money that needs to go towards something and it's only taht amount, they said 4 free cash withdrawals at atm per month, and free at the tills they now charge for everything no ****** ways where can I report this bank higher up something needs to be done my whole ****** traveling money gone how do I get to work this month my statements shows what is not available to me ***

Fnb phoning now non stop in reply I don't want to hear anything they coming now with the story of why I can't get what is stated on the 1 month statement is because of pending on the statement it shows what you are saying pending so that already off and all of a sudden you want to cancel the saving that you are taking weekly a R18 without my permission in the first place now you want to cancel it I don't want to hear anything I want my money I wil post the bank statement in the news paper no doubt I'm fed up woth this bank I don't need anybody calling me if it's not that your balance on your statement is available I wil expose you lot of ********* I swear 2 months now the same **** come tell me about pending transactions the statement shows it and my emails taht it went off, there is nothing about pending on the app also it shows a balance that there is after the 7 of April 2021 2 days ago I haven't even touch that money after Tuesday 6 the statements is untill the 7 so don't come with pending, this bank I don't know what to say how can you bank when you know your money is not save, even if you pay and your card shows decline they charge you I mean ***

I just want to know where to take this bank because I'm not the only client seeing money going missing from there account

Why is fnb consultants so damn incompeten in doing a better job all of them I was just now put trough to 3 different people and the one put the phone down after making me wait 5 min, I'm publishing my bank statement showing balance that sould be and the 125 they show available this utter nonsense they have been *****ing and getting away with it for long this bank is useless what my statement shows is what is in the bank available I've been banking for years they even say your bank charge a month is R58 its running towards 500 a month aswell with all these charges I dnt even draw anymore money this is getting outa hand now I want my money

I'm letting legal wise take over now

R this **** they put the phones while you waiting on them useless