EB
Eugenia B
1 reviews | Active since Feb 2017
04 Feb 2024, 18:36
Unhappy client
FNB is not to be trusted. My money was ****** and all you can say I approved the transactions that took place without my knowledge. I can not be laid accountable for this that took place without my knowledge and come forward to report the matter. FNB is unable to send me the OTP number used to authorise those transactions.
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Eugenia B's updateReviewer Update
06 Feb 2024, 11:09I need FNB to do an internal investigations. I did not give anyone proxy for what ever outcome they are giving to me. I told them that the only person who had access to my app was their consultant but they are dragging their feet instead of looking at the matter. They have cameras in their brach I want them to check what happened on the 18th of January when I collected my new card. I use my finger print to open my app but on the 20th it was not working even the pin could not log in. It does not take a genius to realize exactly what happened. I wonder how many people people has FNB let down. How is that possible that TymeBank bank can make a purchase in my account
EB
Eugenia B's update06 Feb 2024, 11:09
Reviewer Update
I need FNB to do an internal investigations. I did not give anyone proxy for what ever outcome they are giving to me. I told them that the only person who had access to my app was their consultant but they are dragging their feet instead of looking at the matter. They have cameras in their brach I want them to check what happened on the 18th of January when I collected my new card. I use my finger print to open my app but on the 20th it was not working even the pin could not log in. It does not take a genius to realize exactly what happened. I wonder how many people people has FNB let down. How is that possible that TymeBank bank can make a purchase in my account