UNHAPPY CLIENT

<p>I called the FNB Card Division at 2.17pm on the 30/06/2016 spoke to Ms.Ellen Mashigo requesting her for an account number to do an EFT for my Credit Card Payment. She was extremely unhelpful, despite me stating that i DO NOT have the CARD or the NUMBER on hand. She simply said she needs the Card Number to verify. Im making payment so why does do you to verify my details after i have given my ID number. Really unhappy & disspointed, i have received numerous sms from FNB stating i need to pay, HOW CAN I WHEN I DONT HAVE AN ACCOUNT NUMBER.</p>