1 reviews | Active since Aug 2017
Unhappy client.
It is a shame when you are a premier client and yet a query logged two months ago cannot be resolved. The service obtained is an utter disgrace. I have been battling to get my ebucks reward refund and all I seem to get is stupid reference numbers with no outcome. I must say calling the call centre has proven to be pointless and time consuming.
Good Day Ms C Mokwana
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Ms C Mokwana
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***