Unhappy Client

I am not happy with FNB Business banking services at all.

I opened a business bank account in May 2018. The whole process took almost a month to complete as there where documents that they requested and i kept on sending them.

The account was finally opened and i could now start transacting (money in money out). All my FICA documents were submitted, and i have been client for FNB since 2009 Last week, I realized that the account has been deactivated. Meaning i cannot transfer money out. Calling FNB you are put on hold for more than 30 minutes on this number ***. No-one will tell you what is wrong and why the account is deactivated. I went to Clearwater branch in West rand, same thing, they can not tell me what is wrong with the account. They also had to call the number ***and again there are also put on hold for so many minutes. I left the branch with NO HELLP at all

Till today i can not transfer money out of my account and it is month end

Please help ....

Munya