Unhappy Client

Health Cash Plan Im a 64 years female, im having Fnb Health Cash plan whenever you launch a claim they play hide n sick recently ive been admitted at uMhlanga Netcare Hospital ,the hospital send claim forms on my behalf n they notified me ,they later required additional documents while i was busy collectimg those documents i received an email notifying me that they have closed my file witjin one day they decided to close my claim that ridivulous im.not happy at all ,i wwill never recommend any person either my colleague relative or friend to have a deal with Fnb rather ho to other insurance Compamies this is notbyge first time they are hood at deducting the premiums but when they need to.pay they have stories