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ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

24 May 2016, 13:30

unhappy and disappointed

<p>I did cancel my Fnb Card as it was ******. And did order a new one on the Fnb app to be delivered by courier To my house and no one can tell me were my card is as I need it Urgently. It looks like Fnb don't care about they cumsotmers because they don't give me feedback noting on how far my card is I have a smart account with a gold cheque card I got the gold cheque card because my account is to b used for online shopping I need help with when I am getting my card </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 May 2016, 06:48
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 928285.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)