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ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

11 May 2016, 22:19

unhappy and disappointed

<p>I did make a payment with my fnb bank card online to a online shop by using my bank card as a credit card online the money was taken form my account then I did canceled the order and they told me the money would be in my account in 2 days time its now today's and the R208 is not in my account and Fnb needs to reverse The R 208 back to my account and this should be free to do </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 May 2016, 06:02
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 920913.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)