LB
Linda B

1 reviews | Active since Jul 2017

18 Nov 2019, 16:10

Unhappy

I wrote a letter to FNB asking them to close my fnb cheque account as they have converted that account into a loan account and now every month I pay interest on that account and I am not using it. Now I got feedback today they cant close the cheque account but they have closed my savings account where my salary goes into and I use that account????????????? What de hell??????????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Nov 2019, 16:58
Official
Good day Linda En Rikus Brits,  

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is **********NF.  

Regards,
 
Hello Peter Complaints Team 

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