Unhappy!!!!!;
I've had the fnb connect and has been phoning them to change my team since i have a flexible account in the bigging they took two months in advance now this month they took R689 but cancelled my packaged the minutes also cancel but I paid in advance. Very unhappy!!!!!!!!!!
Good day Yullene Stephanie Alie ,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Connect who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Yullene Stephanie Alie ,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Connect who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)