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Mthokozisi M

1 reviews | Active since Nov 2017

27 May 2018, 15:55

UNHAPPY

REF. ********** 7 - Takealot Delivery Team (FNB Credit Card) wrongly delivered my credit card to Mega City FNB (Mafikeng) instead of Umlazi Mega City FNB (Ekasi). I contacted them on 14 May 2018 at ********** 500, I still haven't received any feed back!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 May 2018, 11:30
Official

Good day Mthokozisi,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number *** was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)