1 reviews | Active since Sept 2017
Unhappy
i recently ordered a device from FNB and was told that it would be delivered on friday the 15th if not then it will be delivered on saturday the 16th, which i had anticipated that there would not be any delivery on the saturday if the delivery was not made on the friday, then to my surprise, i received an sms telling me of the delivery to take place on or before the 20th of december (Wednesday), and today is wednesday and still no correspondence thus far...
i'm highly disappointed as this device was meant to have been a christmas present for my boyfriend
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)