ungry customer

Yooooo I am very disappointed with fnb bank I have been with fnb bank ever since 2007, today the bank don't even care if I have the bank card or not, when ever I visit the branches,they tell me the card has been ordered,but nothing everytime I get paid I use eWallet or cash send to access my account, and its frastrating really.i don't even know what to do cause the bank itself can't help me.its tiring, maybe it's time to change banks now.haai