SM
Senate M

1 reviews | Active since Oct 2018

11 Oct 2018, 12:15

Unfreeze accounts

FNB Lesotho is abusing their power of handling our money. They freeze accounts on baseless grounds. I have been a customer for about 10 years and I am closing that account because I cannot work with people who are abusing me as a client. All my friends and family with FNB accounts are following. I am done with FNB Lesotho. Dear FNB CEO, you are going to loose clients in Lesotho. This is guaranteed

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2018, 12:59
Official

Good Day Senate Mahlakeng

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***