Unfreeze

I’ve been with FNB for the past 10 years but now I’m really starting to think they don’t care about their clients anymore, I have a friend by the name of Gerniva Sebihleng who i advised to open an FNB account since I thought it was a reliable bank, the lady go her payout of her divorce settlement on the 12 December 2024 till to date FNB froze her account demanding source of fund, she submitted the necessary documents as well as Proof of payment from Sanlam the following day,they still refuse to unfreeze the money, the lady now went to loan sharks because it’s now December she needs to buy clothes food etc, I’m really disappointed with FNB they don’t take their clients seriously. I’ll never ever advise anyone to bank with you never. Imagine struggling financially all because your bank doesn’t want to release your money.