CMDM
Christ Mercyland Deliverance Ministries

1 reviews | Active since Aug 2018

29 Aug 2018, 18:09

Unfinished Business

Hello l opened an FNB Business account online 3 weeks ago , was called by one of the representatives, Account was opened card was delivered, emailed FICA Documents with the Subject Enquiry, Reference No: B43VHNIR on the 11 of August but since afterwards, l receive emails saying l must email FICA documents which l already submitted, some time last week l received an sms saying account has been put on hold because no FICA documents were received, The card was successfully delivered

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Aug 2018, 10:12
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)