1 reviews | Active since Dec 2025
Unfairly inconvenienced
Dear FNB Customer Service Team
I am writing to express my extreme dissatisfaction and frustration with the service I have received from FNB. My account has been placed on hold, and despite my efforts to resolve the issue, I have been met with inadequate assistance and a lack of clear communication.
I have been a loyal customer of FNB for many years, and I am appalled by the treatment I have received. I have been passed from one representative to another, with no clear resolution in sight. I have been communicating with a representative who has been trying to assist me, but the process is taking an unacceptable amount of time.
I am being unfairly inconvenienced, and my finances are suffering as a result. I have commitments to attend to, and the lack of support from FNB is causing me significant distress. I feel that I am being discriminated against, and I am not receiving the service that I deserve.
I expect FNB to take immediate action to resolve this issue and provide me with a clear explanation for the hold on my account.
I request that you:
- Provide a clear explanation for the hold on my account - Immediately release the hold on my account - Provide a full apology for the inconvenience and distress caused - Offer compensation for the losses and damages incurred
I expect a prompt response and resolution to this matter. If I do not receive a satisfactory response, I will be forced to hold FNB liable.
I am writing to express my utter dismay and frustration that I have not received a response to my previous complaint regarding the hold on my account. It has been [3 days] since I first reported the issue, and I am still without access to my funds, causing me significant financial and emotional distress.
I am appalled that FNB is willing to leave a loyal customer in limbo, especially during the festive season when financial demands are high. The lack of communication and support from your team is unacceptable and borders on negligent.
I am not asking for a favor; I am demanding that FNB takes responsibility for their actions and provides a solution to this issue. My life is on hold, and I expect FNB to take urgent action to rectify this situation.
I am writing to express my utter dismay and frustration that I have not received a response to my previous complaint regarding the hold on my account. It has been [3 days] since I first reported the issue, and I am still without access to my funds, causing me significant financial and emotional distress.
I am appalled that FNB is willing to leave a loyal customer in limbo, especially during the festive season when financial demands are high. The lack of communication and support from your team is unacceptable and borders on negligent.
I am not asking for a favor; I am demanding that FNB takes responsibility for their actions and provides a solution to this issue. My life is on hold, and I expect FNB to take urgent action to rectify this situation.