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jannie O
1 reviews | Active since Jul 2010
27 May 2015, 08:27
Unfair treatment of customers
Good day<br> I have app**** almost one month ago for a home loan. I have an excellent credit record. Al the other banks granted me a home loan, except FNB. Because I already have a home loan with FNB, I would like to stay with you.<br> I currently have another home loan with FNB.<br> At this stage my Home loan application was not approved, and I would like to know for what reason?<br> Hope you can look into this matter as soon as possible<br> Regards<br>
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FNB (First National Bank)'s replyOfficial
27 May 2015, 10:01Hello jannieoli4,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 690585.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 690585.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 May 2015, 10:01
Official
Hello jannieoli4,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 690585.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 690585.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)